Get in touch
💬 Chat
Need help?
Need help? Start a conversation with us via the chat box in the bottom right of this page.
If you can’t find an answer, our support team will get in touch within two working days, Monday-Friday.
A Quick Update on Our Current Technical Gremlins within our app.
We just wanted to share a quick update and let you know what’s been happening behind the scenes. The main reason we’ve run into these recent bumps is simply that we’ve had an incredible number of new riders join the platform. That’s fantastic news for our community, but it also means we’re working hard to scale up our systems to keep pace.
Rest assured, we’re making sure everything is adjusting to handle the extra load smoothly. We’ve rolled out new updates (Android 4.2.6301 and iOS 3.4.2739) to help with that scaling, so please update to the latest version if you haven’t yet.
In short, the community’s growing, and we’re making sure our app grows right along with it. Thanks for being patient and riding with us through these tweaks. We’re here to keep you on the road and will keep you posted as we smooth everything out!
Please find the full blog post for information here.
Address
Beeline Office, LI.518 Printrooms, 164-180 Union St, London SE1 0LH